Last updated May 07, 2026
Cookie Policy
This Cookie Policy explains how Refactor Ops, LLC (doing business as Preflight Ops) uses cookies and similar tracking technologies on preflightops.com and in the Preflight Ops application. For information on how we handle your personal data generally, see our Privacy Policy. Questions? help@preflightops.com
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the site to remember your actions and preferences over time. Cookies can be:
- First-party — set directly by us
- Third-party — set by a service we use (e.g. Google Analytics)
- Session cookies — deleted when you close your browser
- Persistent cookies — remain on your device for a set period or until you delete them
What Cookies We Use
We use a small, fixed set of cookies. We do not use advertising cookies or tracking cookies for marketing purposes.
1. Strictly Necessary Cookies
These cookies are essential for the Services to function — you cannot disable them without breaking sign-in or payments. No consent is required.
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
sb-[ref]-auth-token | Supabase | Keeps you signed in | Session / up to 1 week |
__stripe_mid | Stripe | Fraud prevention during payment | 1 year |
__stripe_sid | Stripe | Fraud prevention during payment | 30 minutes |
2. Analytics Cookies
These cookies help us understand how visitors use our Services. Analytics are only loaded after you accept them via the consent banner. We use Google Analytics 4 on the marketing site and PostHog inside the application.
| Cookie / Key | Set by | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics | Identifies unique visitors across sessions | 2 years |
_ga_* | Google Analytics | Stores session state for GA4 | 2 years |
_gid | Google Analytics | Distinguishes users within a 24-hour window | 24 hours |
ph_* | PostHog | Identifies unique visitors and stores session state for product analytics | 1 year |
We do not share Google Analytics data with Google for advertising. You can opt out using the Google Analytics Opt-out Browser Add-on. For PostHog, you can opt out by declining the consent banner or clearing your cookies.
3. Error Monitoring
Sentry uses short-lived session identifiers (not persistent cookies) to correlate error reports within a single browser session.
| Technology | Set by | Purpose | Duration |
|---|---|---|---|
| Session context | Sentry | Links error reports to the active session | Session only |
What We Don't Use
To be explicit, we do not use:
- Advertising or retargeting cookies
- Social media tracking pixels
- Cross-site tracking of any kind
- Cookies to build profiles for marketing purposes
How to Control Cookies
Browser settings
You can configure your browser to refuse or delete cookies. Note: disabling strictly necessary cookies will prevent you from signing in.
Google Analytics opt-out
Install the Google Analytics Opt-out Browser Add-on to block GA4 tracking across all websites.
Consent banner
On both the marketing site and the application, analytics are only loaded after you accept them via the consent banner. You can withdraw consent at any time by clearing your cookies or adjusting browser settings.
Updates to This Policy
We may update this Cookie Policy from time to time. The "Last updated" date at the top reflects any changes.
Contact Us
Refactor Ops, LLC
help@preflightops.com